Returns & Exchanges
At size? Canada, we want you to be fully satisfied with your purchase, which is why we offer a 30-day return window for unworn items in their original packaging. Please note that certain high-heat launches and final sale items may be ineligible for return.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and postal code to select the items you wish to send back.
- 2.Package Your Items
Place the unworn sneakers or apparel in their original branded box and secure them inside a protective shipping mailer or carton.
- 3.Attach Shipping Label
Download and print your prepaid shipping label from the portal, then affix it clearly to the outside of your return package.
- 4.Drop Off and Track
Deliver your package to the nearest authorized carrier location and retain your receipt until your refund is processed within 7-10 business days.